## Building a Strong Relationship
The foundation of a good tenant experience is clear and consistent communication. Regularly checking in, responding promptly to inquiries, and providing multiple channels for contact can build trust and rapport. When tenants feel heard and valued, they are more likely to stay.
### The Role of Amenities and Services
Modern tenants are looking for more than just four walls. Offering amenities like a communal lounge, a fitness center, or reliable Wi-Fi can make a property more attractive. Providing on-demand services, such as easy online rent payment and a streamlined maintenance portal, also contributes to a positive experience.